> ## Documentation Index
> Fetch the complete documentation index at: https://docs.generalvalidation.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Result callback identity mismatch

> Resolve result_callback.identity_mismatch in General Validation.

`result_callback.identity_mismatch` · run

Result delivery could not be matched to the Run's execution environment. Contact support with the Run ID.

If the problem continues, contact [support](mailto:support@generalvalidation.com) with the error code and request or Run ID. Keep source rows, exact values, credentials, and evidence files in your Azure environment.

[Troubleshooting](/troubleshooting-and-logs) · [All error codes](/errors)