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Owners can subscribe to the 5 Table Pairs plan month to month from Billing, or arrange an annual enterprise agreement for larger capacity. Plan sizes and the trial are described on Plans and trial; annual plans on Microsoft Marketplace are on Buy on Microsoft Marketplace.

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Subscribe monthly in the app

The 5 Table Pairs plan is also available month to month through Stripe Checkout. Only Owners can start checkout or open the billing portal.
  1. Open Billing.
  2. Select the monthly plan in Choose a self-serve plan.
  3. Click Continue to checkout and review the price in Stripe Checkout before subscribing.
  4. Enter your business name, the billing contact’s full name, and your billing address, then add a payment method and complete checkout. Use your legal business name; a business tax ID is optional.
  5. Return to Billing. Paid access begins once payment is confirmed; refresh the page to check.
Stripe saves these billing details to your Stripe customer record, not to General Validation, and card and bank details are entered only on Stripe-hosted pages. Checkout accepts cards and ACH Direct Debit from a US bank account. ACH is a delayed payment method: completing checkout does not start paid access while the payment is pending, verification and bank processing can take several business days, and paid access starts once the payment clears. Your trial stays available in the meantime, and an incomplete or failed first payment leaves the trial unchanged. After the subscription is active, Billing shows Provider as Stripe and offers Manage subscription, which opens the Stripe billing portal to update your payment method, view invoices, or cancel at the end of the paid period. The portal does not change plans; to move to an annual plan, use Microsoft Marketplace or an enterprise agreement and contact support first so the subscriptions do not overlap. If a renewal payment fails, Billing shows Access is in a grace period with the date under Grace ends; an Owner should contact support before that date. Cancelling does not delete your Organization, and a cancelled subscription can be purchased again.

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Enterprise annual agreements

An enterprise agreement is an annual plan tailored to your Organization, including capacity beyond the listed plans. You sign an order form outside the app that states the term, the annual amount, payment terms, and renewal and cancellation terms, and you then receive a customer-specific invoice link to pay the year in advance. Paid access begins once the order form is signed and the first invoice is paid. Annual agreements are not available in self-serve checkout. To start, click Contact us about enterprise under Need a different plan? in Billing, or email support@generalvalidation.com.